Announcement: Onboarding, trading, depositing and withdrawals paused

Incident Report for Coinmetro

Investigating

Due to an extraordinary situation caused by a failure of one of our financial service providers, Coinmetro OÜ has suspended new customer registrations, as well as deposit and withdrawal requests from existing customers, from June 22nd, 2026.

We also disabled trading to prevent any adverse consequences to the customers of Coinmetro, to Coinmetro itself, and any other third parties.

To ensure fair and transparent treatment of all customers and an orderly handling of the situation, we have determined that the best available solution for our company will be to file a reorganisation application to the Estonian court.

Coinmetro OÜ is working on implementing a reorganisation plan in consultations with legal advisors. If the court decides to initiate a reorganisation process, this will help to manage the remaining value of the existing technology and intellectual property of the business in the interests of the existing customers of Coinmetro OÜ.

As communicated earlier, Coinmetro has applied for a MiCA (Markets in Crypto-Assets) license with the Malta Financial Services Authority, and the application is currently being reviewed.
We will issue further statements once more information is available.

Kevin Murcko, Founder and CEO of Coinmetro OÜ, will hold an AMA (Ask Me Anything) session on Tuesday, June 23, 2026 at 6 PM UTC. Join here: https://www.youtube.com/watch?v=W6Ky-den7-k
Posted Jun 22, 2026 - 21:38 UTC
This incident affects: Deposits, Withdrawals, Exchange, Margin, Dashboard Swap, and Client Support.